Loading

FAQ

Yes, group visits are possible.

We request all visitors to purchase their tickets in advance for their visit. You can book these tickets online.

We cannot guarantee that tickets will be available at the entrance on the day, so we recommend that you purchase tickets online.

Tickets are sent to your e-mail, you will need to bring the voucher with you when you come to the center.

We will do our best to accommodate latecomers. However, if you cannot be accommodated during the times you have purchased your ticket, you will be asked to wait until the next available time slot or change your ticket to another time.

Yes, you can leave the center on the same day by showing your tickets to our staff at the main entrance and re-enter according to your activities.

If you would like to transfer your tickets to another day, please contact us.

We try to monitor the number of visitors to our center and generate statistics through the information on the entrance tickets.